Integrated Asset Services, LLC (IAS®) is a long-standing expert in the field of collateral valuation. The Company uniquely combines ground-breaking technology with high-touch, hands-on quality control. Every IAS BPO receives a 3-tier QC starting with IAS' revolutionary valuation system followed by a live quality check performed by an expertly trained IAS Valuation Manager and QC Specialist.

  • Nationwide. IAS Broker network includes more than 40,000 default and retail Brokers.
  • Careful placement. IAS BPOs are placed with Brokers based upon location in relation to the subject and in combination with the Broker's performance record. While other vendors often use a billboard approach, placing their BPOs on an online board for any Broker to grab, we carefully place each BPO to ensure the assignment of a well-qualified Broker who specializes in the area.
  • Extensive hands-on quality control is standard. Every IAS BPO receives a full quality review and approval from an expertly trained QC Specialist. Unlike many other valuation companies, IAS requires a full QC on every BPO prior to delivery to the client.
  • Expert teams. IAS BPO services are tailored to each client's requirements. Our teams and systems are built to ensure that every client's specific needs are communicated to our Brokers to assure that the highest level of satisfaction is achieved.
  • Leading the industry. IAS offers a comprehensive BPO certification course developed and taught by IAS' founder, Dave McCarthy. The course is offered quarterly and at the annual Five Star Default Servicing conference.

IAS BPOs are more thorough and provide more information. Our stringent QC policies require more data and constant communication with our Brokers. While many BPO companies automate QC, simply checking for the presence of data, IAS' QC process is rigorous in comparison. IAS QC is automated for efficiency and hands-on for exceptional quality.

The Quality Control Process

Automated QC. The IAS Broker submits a complete BPO via a secure web portal to the IAS valuation system. The valuation system automatically completes 15-point review, ensuring that all field values are present and capturing errors and omissions. The IAS valuation system will not allow the Broker to successfully "submit" a BPO until it passes this process. BPOs that fail to meet the basic requirements are returned to the Broker for correction.

  • Flags missing data.
  • Challenges questionable data.
  • Requires justification for comparable value and DOM variances.
  • Assures subject and street view photos are present.

Valuation Manager QC. When the automated system approves the BPO, it is escalated to the Valuation Manager assigned to the state where the BPO originated.

IAS Valuation Managers are assigned to specific states enabling them to strengthen their local market knowledge and specialize in the local Broker network. Valuation Managers are thoroughly trained to analyze real estate market trends, property condition, and more. The majority have participated in real estate certification coursework and related employment.

The Valuation Manager performs a rigorous review of the BPO to identify, address and flag issues. When the BPO prompts questions or requires clarification, the Valuation Manager will personally discuss the report with the Broker. The Broker will be required to clarify their opinion before the BPO proceeds to the QC Specialist to complete the QC process.

QC Specialist. The final QC is completed by a team of QC Specialists overseen by a former certified appraiser. The IAS QC methodology employs basic valuation techniques checking:

  • Reliability, completion and explanation of deviation.
  • Data analysis and accuracy.
  • Market value, market data and value reconciliation.

 

IAS360, CVM, iValue, iMVI, ALS, iMVI and CDA are trademarks and Integrated Asset Services, IAS, No Excuses, and i-Series are registered trademarks of Integrated Asset Services, LLC.


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